Privacy Policy

Effective and Last Updated: 30th October 2024

This website is owned and operated by The John Ryan Family Trust (ABN: 24 202 483 031) trading as John Ryan Freight Services (JRFS) ("we," "us," or "our").

We are committed to protecting the privacy of our visitors while they interact with the content, products, and services on this website (the "Site"). This Privacy Policy applies solely to the Site, www.jrfs.com.au. It does not apply to other websites to which we link. By using the Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site.

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1) Information Collected

We collect information in various ways to provide and improve our services:

• Personal Information: This may include, but is not limited to, your name, contact details (such as email address and phone number), postal address, IP address, and other identifying information.
• Financial and Credit Information: For purposes such as account management, invoicing, and credit checks, we may collect financial details including payment information, credit history, and transaction details.
• Cookies and Tracking Technologies: The Site uses "cookies" and similar technologies to enhance your experience and to gather information about how you interact with the Site. Cookies help us serve secure pages without requiring repeated logins. You may control cookies through your browser settings, but please note that disabling cookies may affect the availability of certain features

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2) How We Collect Your Information

We collect personal information directly from you when you use our Site, complete forms, or contact us. Additionally, we may receive information from third parties such as:

• Referral Information: If you invite others to use JRFS services, we store the contact details provided solely for the purpose of sending the invitation and reminders.
• Credit Reporting Bodies: In cases where we assess applications for credit terms, we may collect credit information from credit reporting bodies as permitted by law

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3) How We Use Your Information

JRFS only uses your personal information for the purposes it was collected, which includes but is not limited to:

• Service Provision: To deliver products and services, process orders, and manage accounts.
• Customer Support and Communication: To respond to inquiries, provide updates, and handle customer support.
• Improving Services: Using aggregated data and analytics to improve the Site, services, and features.
• Targeted Advertising: We may use certain information to personalize advertising based on factors such as region, interests, and habits.

Your personal information will not be sold or transferred to unaffiliated third parties without your consent, except as necessary to provide services on our behalf or as required by law.

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4) Third-Party Services and Disclosure

We may share your personal information with trusted third-party providers and partners, including but not limited to:

• Website Analytics and Hosting Services: For site management, performance analysis, and improved functionality.
• Advertising Partners: For delivering targeted ads, where these partners may set cookies to understand engagement and deliver relevant content.
• Corporate Affiliates and Advisors: Including any parent companies, subsidiaries, or affiliates who assist in service provision.

In special cases, such as a business merger, acquisition, or legal requirement, we may transfer your personal information as part of our assets, with prior notice provided where applicable.

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5) Security Measures

JRFS takes reasonable steps to protect your information from unauthorized access or misuse. This includes implementing physical, electronic, and managerial safeguards. However, please understand that no data transmission over the internet can be guaranteed as 100% secure. By using our Site, you agree to assume the risk associated with data transmission over the internet.

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6) Accessing and Updating Your Information

You may access and update your personal information by logging into your account and modifying your settings, or by contacting us directly. We encourage you to keep your information accurate and current.

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7) Cookies and Opt-Out Options

You may adjust your cookie preferences by changing your browser settings. Additionally, you may opt out of certain notifications by modifying your email settings in your account.

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8) Children’s Privacy

JRFS does not knowingly collect personal information from children under 18. If you are under 18, you are not authorized to use this Site. We encourage parents and guardians to utilize parental control tools to prevent unauthorized access to the Site by minors.

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9) Notification of Changes

JRFS reserves the right to update this Privacy Policy from time to time. Any changes will be effective immediately upon posting on the Site. Continued use of the Site following changes indicates your acceptance of the updated Privacy Policy.

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10) Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Email: sue@jrfs.com.au

Phone: 1300 609 968
Mailing Address:
John Ryan Freight Services
PO Box 676, Park Ridge Qld 4125

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By using this Site, you consent to the terms outlined in this Privacy Policy.

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